MarketCulture's core capabilities involve:
- Measuring and Reporting on Culture,
- Consulting on structuring a change management effort, using workshops to educate and advise senior executives on the types of behaviors to role model and how to lead change,
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Influencing and engaging the mindsets of staff and facilitating new initiatives through workshops in order to make change happen.
In additional we have a global network of partners that can help provide solutions to issues highlighted in the MRI Results.
These partners are experts in leadership, change management, customer experience, customer strategy, voice of the customer, journey mapping and other core capabilities crucial to supporting the development of a customer culture.